Kia Warranty Frequently Asked Questions in Dayton, OH
Have you recently bought a Kia Sorento, Telluride, K5, or other new model? If so, you’ll be happy to know that your purchase includes generous warranty coverage! To learn what this coverage entails and how it can give you peace of mind as you travel throughout Dayton, read this guide from our knowledgeable staff at Matt Castrucci Kia!
What Warranties Are Included With a New Kia?
Every new Kia comes with a limited basic warranty that lasts 5 years/60,000 miles1, a limited powertrain warranty that lasts 10 years/100,000 miles2, a limited anti-perforation warranty that lasts 5 years/100,000 miles3, and a roadside assistance plan that is active for 5 years/60,000 miles4.
What Does the Basic (Bumper-To-Bumper) Warranty Cover?
The basic warranty covers all vehicle components against factory defects or manufacturer-related damages, excluding certain wear-and-tear components such as air and fluid filters and spark plugs. While this coverage can go towards issues that may arise due to manufacturing errors, it does not cover any damage that may result from accidents or natural wear and tear as you travel down I-75.
What Does the Powertrain Warranty Cover?
Thanks to the powertrain warranty, you do not have to worry about defects with the engine, transaxle, axle, transmission, differential, and propeller shafts.
What Is Not Covered by the Warranty?
The warranty does not cover normal wear and tear, damage from auto accidents, window scratches and breaks, damage from incorrectly sized tires, misuse such as driving over curbs, damage caused by lack of regular maintenance, environmental damage such as road salt or hail, or consumer-caused damage such as spills or burns on carpet or surfaces.
Does Kia Offer an EV or Hybrid Battery Warranty?
Kia's EV System Warranty safeguards key components of the electric drivetrain, including the electric motor, high voltage battery, electric power control unit, and on-board charger, for 10 years or 100,000 miles5. Battery coverage also ensures the battery maintains capacity above 70 percent for 10 years or 100,000 miles6.
What Roadside Assistance Is Included?
Roadside assistance is standard for 5 years or 60,000 miles7, which includes benefits such as flat tire service, jump-starts, out-of-gas assistance, and more. You can also use this service to have your vehicle towed to our Service Department if it needs major repairs.
Our Dealership
For the most accurate and up-to-date details about your coverage, it's always a good idea to consult your Warranty and Consumer Information Manual or speak with our helpful technicians and finance professionals. We’re here to answer your questions so you can make your way to places like Island MetroPark with confidence. Contact us during our business hours soon so we can address any concerns you may have!
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Testimonials
Alan was very pleasant to work with and got us into a new 2026!
Appreciate their time and business !
“ Colin is one of the best salesman I have worked with through the years of purchasing a vehicle. Not pushy at all, only answers what you ask and gives great information regarding what you truly need to know. Stress free purchase! Ahmad, Bret and Joe was amazing as well with the finance part working with us for the best price possible! Appreciate their time and business ! ”
Had an amazing experience purchasing a Kia Carnival from start to finish.
“ Had an amazing experience purchasing a Kia Carnival from start to finish. The team was open and honest and I highly recommend making this location your first stop. I wish we went here first! Thank you to Phil, Joe and Rudy for the wonderful customer service. Ali and Isaiah did great work detailing the car before we left. Thanks everyone! ”
I go out of my way to purchase with Matt Castrucci dealers.
“ I go out of my way to purchase with Matt Castrucci dealers. To date I have traded in 2 and purchased 2 vehicles with them and both times left very pleased with my experience. I hate car shopping - cut to the chase, get to the bottom line and wrap this up. Time is not a luxury I have. They were excellent with my limited schedule even when they were super busy. Wrapping up multiple deals at the same time. I highly suggest my salesman Josh - very knowledgeable and accommodating. Rudy the sales manager was swift and fair. Joe was very friendly too! Highly suggest! P.S. I told Josh I wanted to look at the Seltos and Sorento. He said - “You sound like you’d love the sportage. I’ll pull that too.” Totally right! He knows his stuff. ”
We will definitely shop again from Matt Castrucci in the future.
“ Excellent customer service is an understatement. We were out shopping for a new vehicle and did not feel pressured to buy. Travis D. Was willing to talk over features and allow us the time we needed to shop. He was a breath of fresh air from the normal high pressure salesmen at other dealerships. Top that off with Patrick, Joe, and Isiah and you will find a team who will exceed your car buying expectations! We will definitely shop again from Matt Castrucci in the future. ”
Special well done to Phil Bailey.
“ The team at Matt Castrucci Kia, Phil, Rudy, and Joe went above and beyond for us. Competitively priced, still included the military discount and had to search out of state to get the vehicle we wanted. They made this happen in less than a week and we are very pleased with our purchase. I feel confident their service department will be just as professional as their sales staff. Special well done to Phil Bailey. ”
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1. For full New Vehicle Limited Warranty details, see the Warranty and Consumer Information Manual. Exceptions and exclusions apply.
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2. Exceptions and exclusions apply. See Owner’s Manual for additional information. For full Powertrain Limited Warranty details, see the Warranty and Consumer Information booklet. The Limited Powertrain Warranty does not cover normal wear and tear, maintenance, or those items excluded elsewhere in the Warranty and Consumer Information Manual.
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3. For full Anti-Perforation Warranty details, see the Warranty and Consumer Information Manual. Exceptions and exclusions apply.
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4. For full Roadside Assistance details, see the Warranty and Consumer Information Manual. Exceptions and exclusions apply. Out of gas assistance is limited to a maximum of 2 times per year and a maximum of 2 gallons of gasoline. Lock-out assistance excludes reimbursement for replacement of any missing, lost or damaged keys. Kia’s toll free Roadside Assistance line is accessible by dialing 1-800-333-4542. Please note that you must provide your Vehicle Identification Number (VIN) to verify coverage at the time of your call.
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5. For full EV System Warranty details, see the Warranty and Consumer Information Manual. Exceptions and exclusions apply.
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6. For full Battery Coverage details, see the Electric Vehicle (EV) Warranty. Exceptions and exclusions apply.
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7. For full Roadside Assistance details, see the Warranty and Consumer Information Manual. Exceptions and exclusions apply. Out of gas assistance is limited to a maximum of 2 times per year and a maximum of 2 gallons of gasoline. Lock-out assistance excludes reimbursement for replacement of any missing, lost or damaged keys. Kia’s toll free Roadside Assistance line is accessible by dialing 1-800-333-4542. Please note that you must provide your Vehicle Identification Number (VIN) to verify coverage at the time of your call.
“ Alan was very pleasant to work with and got us into a new 2026! ”